Terms of Sales

Article 1: object


The present conditions govern the sales by Laguiole Synergie, Laguiole Labro road of cutlery, scissors, gift items and souvenirs and all articles related to the table arts.

Article 2 - Price


The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the date of the order), unless otherwise indicated and excluding processing and shipping costs. In case of order to a country other than metropolitan France you are the importer of the product concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of LAGUIOLE SYNERGIE. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to inquire about these aspects with your local authorities. All orders regardless of their origins are payable in euros. The LAGUIOLE SYNERGIE company reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability. The products remain the property of LAGUIOLE SYNERGIE until full payment of the price. Warning: as soon as you physically take possession of the products ordered, the risk of loss or damage to the products is transferred to you.


Article 3 - Orders

You can order:
Detail the chosen methods, for example:
On the Internet: www.laguiolevillage.com
At the shop: Laguiole Synergie, Laguiole road, Labro, 12500 Espalion
 
The contractual information is presented in French and will be confirmed at the latest at the time of validation of your order. The company LAGUIOLE SYNERGIE reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, especially in case of supply problem, or in case of difficulty concerning the order received.


Article 4 - Validation of your order


Any order appearing on the website www.laguiolevillage.com implies the adhesion to the present General Conditions. Any confirmation of order implies your full and complete adhesion to the present general conditions of sale, without exception or reserve. All data provided and the recorded confirmation will be worth proof of the transaction. You declare to have perfect knowledge. The order confirmation will be worth signing and acceptance of the operations carried out. A summary of the information of your order and the present General Conditions, will be communicated to you in PDF format via the e-mail address of confirmation of your order.

Article 5 - Payment


The fact of validating your order implies for you the obligation to pay the indicated price. The payment of your purchases is made by bank card thanks to the secure system or by check. The debit card is only made when the order is shipped.

Article 6 - Retraction


In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty. Returns are to be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage to the product on this occasion may be such as to defeat the right of withdrawal. The return costs are your responsibility. In case of exercise of the right of withdrawal, the company LAGUIOLE SYNERGIE will refund the sums paid, within 14 days of notification of your request and via the same means of payment as used when ordering.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
The provision of services fully performed before the end of the withdrawal period and the execution of which has begun after the express prior consent of the consumer and express waiver of his right of withdrawal.
 
 The supply of goods made to the consumer's specifications or clearly personalized.
 
The supply of goods that could deteriorate or expire quickly.
 
 
The supply of goods that have been unsealed by the consumer after delivery and that can not be returned for reasons of hygiene or health protection.
 
The supply of goods which, after being delivered and by their nature, are inseparably mixed with other articles


Article 7- Availability

Our products are offered as long as they are visible on the website www.laguiolevillage.com and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability at our suppliers. In case of unavailability of the product you will not be able to order on the website. In addition, the website www.laguiolevillage.com is not intended to sell its products in significant quantities. Therefore the company LAGUIOLE SYNERGIE reserves the right to refuse orders for 20 identical items.


Article 8 - Delivery

The products are delivered to the delivery address indicated during the order process, within the time indicated on the order confirmation page. In case of delay of shipment, an email will be sent to inform you of a possible consequence on the delivery time which has been indicated to you. In accordance with the legal provisions, in case of late delivery, you have the possibility to cancel the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product we will proceed to its refund and shipping costs under the conditions of Article L 138-3 of the Consumer Code. In case of deliveries by a carrier, the company LAGUIOLE SYNERGIE can not be held responsible for late delivery due exclusively to the unavailability of the customer after several proposals for appointments.


Article 9 - Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for by articles 1641 and following of the Civil Code. In case of non-compliance of a product sold, it may be returned, exchanged or refunded. All complaints, requests for exchange or refund must be made by phone, by e-mail (laguiole.synergie@orange.fr) or by post within 30 days of delivery. The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions ...). Shipping costs will be reimbursed based on the invoice price. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.


Article 10 - Liability

The proposed products comply with the French legislation in force. The responsibility of the company LAGUIOLE SYNERGIE can not be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order. In addition, the company LAGUIOLE SYNERGIE can not be held responsible for damages resulting from misuse of the purchased product. Finally the responsibility of society LAGUIOLE SYNERGIE can not be engaged for all the inconveniences or damages inherent to the use of the Internet network, in particular a break of service, an external intrusion or the presence of computer viruses.


Article 11 - Applicable law in case of disputes

The language of this contract is French. These conditions of sale are subject to French law. In case of dispute, the French courts will be the only competent.


Article 12 - Intellectual Property

All elements of the website www.laguiolevillage.com are and remain the exclusive intellectual property of LAGUIOLE SYNERGIE. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of LAGUIOLE SYNERGIE.

Article 13 - Personal data

The company LAGUIOLE SYNERGIE reserves the right to collect personal information and personal data about you. They are necessary to manage your order, as well as to improve the services and information we send you.

They can also be forwarded to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory requirements. In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data about you, directly on the website.


Article 14 - Archiving Proof

The company LAGUIOLE SYNERGIE will archive the purchase orders and the invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The computerized registers of the company LAGUIOLE SYNERGIE will be considered by all the parties concerned as proof of communications, orders, payments and transactions between the parties.